Before you book
Questions & answers
The things people ask us most, answered straight. If yours isn’t here, just ask — we’re happy to talk it through.
Which parts of Croydon and south London do you cover?
All of the CR districts — Croydon, South Croydon, Purley, Coulsdon, Thornton Heath, Norbury, Addiscombe, Selsdon and Sanderstead — and out into the neighbouring south-London boroughs and Surrey edge. For moves abroad we collect from across south London on the way out.
How do I get a quote, and will you give me a figure over the phone?
Fill in the quote form with the basics, or give us a ring. We don’t read out a number before we understand the job — that’s how estimates end up changing on the day. We take your details, talk through anything unusual, and give you a proper quote in writing.
Do you handle flats, tower blocks and tight town-centre access?
Yes. Central Croydon has its share of high-rise flats, lift-only blocks and tight one-way streets, and the suburbs have their period terraces and narrow drives. We assess access when we quote, bring the right vehicle, and book lifts or loading windows where they’re needed.
Do you pack, or do I sort that myself?
Whatever suits you. We’ll pack the whole house, or just the fragile and awkward items while you box the everyday things. Tell us which and we’ll price the move accordingly.
Do you do business and office moves as well as homes?
Yes. Croydon is a business town, and we move offices, shops and small commercial premises around your trading — out-of-hours where it helps, with IT and equipment handled and reconnected with care.
Do you offer storage if there’s a gap between homes?
Yes. If your dates don’t line up — common in a chain — we can store your things securely and complete the move when you’re ready. It’s also useful for holding a part-load before a move abroad.
Are you insured?
Yes. We carry goods-in-transit and public liability cover, and we’ll confirm the details in writing with your quote. If you’re moving anything of unusual value, tell us so it’s properly accounted for.
Do you move abroad as well as locally?
We do. Alongside local and national moves we run a European arm — France, Spain and Italy each have their own page. We handle the packing, the customs paperwork and delivery to the door at the far end.
Croydon · National & Continental departures
Tell us about your move
A few details is all we need to start. We read every enquiry ourselves and work out a proper quote once we understand the job — no automated figures, no pressure.
Get a quote